Welcome to our patient information page, where you can find essential details about your upcoming visit, including what to bring, payment policies, and important pre- and post-operative instructions to ensure a smooth experience.

Before Your Appointment

Please arrive 10 minutes before your scheduled consultation to complete any required paperwork.

Alternatively, you can download and complete the patient information sheet in advance and bring it with you (Download PDF here).

If you’ve shared your mobile number with us, you’ll receive a confirmation SMS for your appointment. If not, we will reach out to confirm the details.

What to Bring to Your Appointment

To ensure a smooth consultation, please bring the following items:

A referral letter from your GP or specialist

Any recent MRI, X-rays, or radiology images

Your Medicare card, Private Health Insurance card, or DVA card (if applicable)

A list of your current medications and/or allergies

Medicare and Health Fund information

Dr. Coughlan may recommend additional tests or imaging, and in some cases, a follow-up appointment for further evaluation. If you are filing a compensation claim, please also bring your claim number and the contact details of your case manager. If you do not provide this information, you will be responsible for your account on the day of your appointment.

Consultation Fees

Payment Policy:

Payment is due on the day of your consultation. We accept cash, EFTPOS, and credit cards (excluding AMEX). After your appointment, you will either receive a receipt or we will submit your account directly to Medicare for rebate processing.

If you have any questions regarding your account, please don’t hesitate to contact our team at (07) 3186 6623.

Cancellation Policy

Please inform the office at least 48 hours in advance if you need to cancel your appointment.

If you do not provide this notice or if we are unable to confirm your appointment, you may incur a non-attendance fee.

Appointment reminders will be sent via SMS or email one week before your scheduled appointment.

Clinic Locations

Dr. Coughlan sees patients at his primary practice, the Brisbane Bone & Joint Clinic, located within Brisbane Private Hospital.

Bookings and Inquiries:
Phone: (07) 3186 6623
Email: admin@dradamcoughlan.com.au

Office Hours:

Monday to Friday, 8:30am to 4:30pm

Surgical Fees

Once your surgery is scheduled, you will receive a comprehensive estimate detailing the potential costs involved. We will also provide information regarding Medicare and health insurance rebates to help you understand your out-of-pocket expenses. Additionally, you will need to reach out to the hospital and anaesthetist directly for their fees.

Gap Fees:
Gap fees represent the difference between Dr. Coughlan's fee and the rebates from Medicare and your health insurance. We strive to keep these fees reasonable, and all patients will be informed of any applicable gap fees prior to their surgery.

Surgical Assistant:
A surgical assistant is an essential member of Dr. Coughlan's team. All assistants are qualified medical practitioners, and their fees are included in your surgical fee and charged on their behalf.

Anaesthetist:
The anaesthetist’s fees are separate from Dr. Coughlan's fees. You will receive their contact details to inquire about their charges directly.